Customers invisible

Des clients invisibles

“It was full of customers, but we do not see. “

The librarian Julie Collin indicates that there is a lot of action at the Librairie Pantoute, in the district of Saint-Roch, even if the business is physically closed.

In post for two months, she was part of a dozen employees who prepare the orders that arrive for the site

Some of them work in the library and other telecommuting.

“We have about 150 to 200 orders per day. It is ten times more than normal “, she informed, during a telephone interview.

The day to day operations have been centralized at the branch office of the rue Saint-Joseph. A person or two takes care of the transfers of books from the Old Quebec, when the titles requested are in this place.

“There is no one who turns to the inch “, a-t-it added, specifying that the measures of alienation were obviously met.

They treated, on Wednesday, a command from the Yukon.

A client has purchased a dozen books, half of which are in quebec. There were a few titles in the series Extra Émilie Rivard, who is in Limoilou.

The love of reading

Julie Collin mentions that his role of advisor is different in a situation of containment.

“We offer a certain service by phone, but this is not like when the client moves, that we talk with him on the floor and that he has books. My work, at this time, is seek more books, assemble orders and put labels Canada Post, ” said the one who previously worked at the Bookstore Morency, in Limoilou.

She is pleased that people want to read in this particular period.

“It’s nice and wonderful. The people we sometimes leave little messages of encouragement in the comments section associated with their order. The response is very good, but I’m looking forward to find the clients, ” she mentioned.

The Trajectory of confetti, Marie-Eve Thuot, Not even the noise of a river, Hélène Dorion, and books for young people by Élise Gravel are part of the books sold at the Bookshop Pantoute.

The bookseller, which takes in the five years since the blog literary Julie bed, on the bed, continuing to devour the books, even if she has very good days.

“I’m reading The Scattered, Daniel Grenier. It is a large book of 600 pages. I advance slowly, but surely. I come back a lot to the poetry. I need beauty. I have a little bit of misery, sometimes with some novels where there are gatherings with the characters, ” she dropped.

► You can purchase books in the booksellers independent on the site


The suggestions Julie

  • Shards | Chantale Gingras | 2020
  • The Great fatigues | Isabelle Dumais | 2019
  • Theo forever | Louise Dupré | 2020
  • For that I take myself | Lori Saint-Martin | 2020
  • The Lined | Daniel Grenier | 2020
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