RESTORATION The association was created to deal with the precariousness of the delivery profession orchestrated by platforms such as Deliveroo, UberEats or others

Rennes : “ We keep a human side””… How the Coursiers Rennais won over restaurant owners

Bicycle delivery man and member of the Coursiers Rennais, Johann picks up an order from Pascale, who works at L'Echappée. — C. Allain/20 Minutes

  • Created a little over a year ago, the association Les Coursiers Rennais has convinced around twenty restaurants to join them.
  • These bike-loving deliverers want to do their job in dignified conditions and break away from platforms like Deliveroo or UberEats.
  • Restaurants seem to appreciate the quality of service and the lower commission charged by the structure.

As he pushes open the door of L’Echappée, Johann smiles. The delivery man has just put his black racing bike in front of the front of one of the temples of street-food in the Mitterrand mall, at the end of the day. reindeer. At the counter, Pascale hands him a kraft paper bag containing the best burgers in the shop. Some sweets too, like a chocolate brownie and a cheesecake. The courier stuffs the package into his bag. back and head quickly north of downtown Rennes. On his back, this former top athlete displays no logo. Neither Deliveroo, nor Uber Eats, nor anyone. From the height of his 27 years, he made the choice to embark on the Coursiers Rennais adventure with a handful of delivery men tired of being exploited by the big brands in the sector.

Launched in November 2020 with a single restaurant, the association has surfed; on the success of the sale at; take away during confinements and curfews to make a name for yourself. reindeer. The year 2022 opens with 19 restaurants at; the card and 13 couriers under contract. “Our idea is to be able to make a job out of it. Today, the platforms pay so badly that they present it as an additional income,” explains Thomas Jacquelinet, treasurer of Coursiers Rennais. In the ranks of the association, almost all delivery people continue to work from time to time for Deliveroo, UberEats or others. Their dream??’S’s to completely emancipate from the virtual monopoly of these delivery giants, who pay their couriers with slingshots. “On the unit price of a delivery, we earn twice as much,” assures Hugo Bastit, one of the founders of Coursiers Rennais. Several of them had tried a few strikes but nothing really moved. “You’re just a number, nobody owes you anything,” Johann slips, before climbing on his two-wheeler.

Rennes&nbsp ;: ““We keep a human side”””How les Coursiers Rennais seduced restaurateurs

The Coursiers Rennais have been created a little over a year ago to break away from food delivery platforms; to take with. -Tommy Siorak

If the association was able to take off in 2021, it’s partly thanks to Covid-19 and the curfew episodes. But above all thanks to; the mobilization of restaurateurs not really in phase with the practices of the delivery behemoths. “We have already had customers call us to complain about the status of their order. The dishes were bathed in soup, it’s horror”,” says the very careful Vincent Le Bohec. Man has created the Japanese restaurant Les Sakura six months ago and realizes half of the of its delivery turnover.

“The delivery people are so badly paid (2.63 euros minimum for a ride) that they have no respect for the orders. I can understand it but I regret it. With the Coursiers Rennais, we’n’n’ve had a problem”me”.

The restaurateur continues to work with Deliveroo, UberEats or JustEat but rails against the commission of 30  % taken by the platforms. He’s not the only one.

When he worked at the La Tomate pizzeria, one of the most famous in Rennes, Guillaume Perrault had been forced to deal with UberEats. “I hated it” experience. The dishes, you never knew how they arrived. We quickly stopped.” Since then, the cook has opened his restaurant called; Cibeles, in; the place of the starred restaurant Roots that moved. He chose Couriers for his deliveries. “The difference is that they take a fixed price for each order (4 euros) but as the average basket is higher, they are less greedy,” admits that “some delivery people have become friends” “It’sa small team that knows each other, there is no high turnover. So, we keep one side. human”, continues François Rocul, boss of the Bibiche Club.

A war against scooters and cars

He, like all the restaurateurs we contacted, was seduced by “ethics” of the concept, which aims to better remunerate the deliverers. But also by the unconditional maintenance of delivery to; bike, which many couriers deny, opting for scooters or cars. “Cycling is our DNA. With us, no one would want to deliver by scooter”, assures Thomas Jacquelinet. Among the 13 couriers who are members of the association, only one evolves with a bicycle. electric assistance. “But that’s because he’s starting to getting older,”Johan slips into a smile.

After imposing a minimum basket at; 25 euros “in order to prove it to restaurateurs”, the Coursiers Rennais have just lowered the amount to 25 euros. 15 euros with the objective of attracting a younger population. “We know that we can attract another client”le,”says Hugo Bastit. The founder has the ambition to structure the association and wishes to move towards an employee status. for its managers. For the time being, the deliverers will remain independent.