Shops of Québec: innovative strategies for the re-opening

Commerces de Québec: stratégies innovantes pour la réouverture

QUEBEC | The shops of Quebec are resourceful to ensure social distancing and the safety of customers.

From Monday, businesses that have a storefront outside of Montreal shall have the right to reopen their doors. However, the pandemic forces them to deploy new strategies to deal with the pandemic.

Thus, sheets of plexiglass have been the appearance in many shops to protect the cashiers, pellets on the ground, indicate the distance between the customers and some of the displays were spaced to allow more room.

In Latulippe, we request that the staff wear a visor or mask, but this is not required of clients. The fitting rooms will remain closed until further notice. However, it allows the return of the goods: the items will be stored up to 72 hours before being disinfected, then put back on the shelves.

I think the customer is really in a great hurry to change the ideas,” predicted Francois Latulippe, owner of the outdoor store Latulippe, who hopes that customers should be at the rendezvous

At Demers bicycle and cross-country skiing, it has set up areas where customers will be “confined”, and where they will be able to see the merchandise that vendors bring them. The owner advises people to continue to buy online because it to relieve the store, and it is more effective. In addition, thanks to on-line sales, this shop has tripled its turnover during the pandemic.

On the side of the Old Quebec, a thirty shops are also preparing to welcome the guests.

“People know very well that there will be no tourists in the first few days. Some are waiting for next week,” explained Jacques-André Perusse of the Société de développement commercial du Vieux-Québec.


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