When the information concerning a possible closure of schools, began circulating, Mélanie Langlois is immediately put into solution mode. She quickly set up a consulting service line on the page Facebook of the library.
The owner of the bookshop Liber, from November 2016, to New Richmond in the Gaspé peninsula, Mélanie Langlois had the impression that this situation would force it to work differently.
The trade has a storefront, over the past thirty years, on the boulevard Perron, in the heart of the Baie-des-Chaleurs.
“Our advisory service in the library is very much appreciated and we tried to transpose it on the web. It was already thinking about it, and one has been forced to accelerate our thinking, ” said Mélanie Langlois, during a phone interview.
On 16 march, while the bookstore was still in business, it launched its consulting service line.
“We invited people to contact us via the Messenger app to our page on Facebook if they had need for suggestions or to share shots of the heart. This allowed us to maintain contact with our customers, ” she noted.
The reaction was immediate. The bulk of the orders comes through this new service.
“We feel that the people need this contact right here “, she said.
A box of books
Orders come in by phone and through the transactional site leslibraires.ca.
“We respond to e-mails, messages, phones and it equipment orders from morning to night. It seems to work 100 times more than usual, ” says Mélanie Langlois.
Three days after the establishment of this online initiative, the library introduced a home delivery service for municipalities between New and Paspébiac.
And, on April 6, Marcel Boudreau, one of the clients of the library, made a box of books in the wood for that one can recover the orders on the spot, without contact.
All that is literature youth and literature review school works very well in this moment in Liber.
“The adult, thrillers, suspenses, and thrillers on the side. A better man, by Louise Penny, Nine complete strangers, Liane Moriarty, and where sing the crayfish, Delia Owens, are requested. People want to deal with the spirit. The books on gardening are also very popular with the beautiful weather that is coming. People are starting to plan their spring “, she explained.
A little embarrassed, Mélanie Langlois admits to having a bit of difficulty concentrating during his times reads, in the current situation. The sleep comes quickly.
The comic strip is An Ocean of love, of Wilfrid Lupano and Grégory Panaccione, makes a lot of good.
“There is no text. You can let wander our minds over the images and let yourself be transported by the visual that is stunning. This is the kind of reading that makes me feel good in this moment, ” she confided.
The suggestions of Melanie
Not even the noise of a river
Dress up the heart
The stationery Tsubaki
* You can purchase books in the booksellers independent through the site leslibraires.ca.