Open for three weeks in the region of Quebec, and for a first Sunday since the ban, the shops have changed their ways because of the COVID-19 to the point where the clients must adapt.
Long queues and hand-washing mandatory, are now part of the customer experience, so that the sanitary regulations are strict.
“This is really different, it is necessary to make the queue now. It is like in the movies,” says a client of the SAQ.
In clothing stores, it is a protocol for the fitting.
“There is a limit of 4 pieces to go try them out, and then we ask people to put them in a basket or on a pole shopping. We will leave them there all night and return the next morning,” explains the director of the store SAIL of Quebec, Philippe Radermaker.
In Roba on the rue Saint-Jean, we are trying to keep the head out of the water despite losses of more than 50%.
“This is a reopening rather quiet. It feels like a drop in general in the city. There are a lot less people in general, tourists, people in the offices, the convention center. We feel a lull,” adds the owner, Catherine Roller.
The reality is the same everywhere in Québec. Unable to absorb the losses of the last few months.
“This is 10 billion of sales that have been lost since the end of march, since the last two months for Quebec only”, accurate Manual Champagne, managing director at Detail Quebec.
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