The Russians recalled their rights in case of delayed flights

Россиянам напомнили их права при задержке авиарейсов

The CPS explained that can qualify for the citizens of Russia in case if their flight is delayed. The corresponding memo, the Agency has published on its official website.

Passengers are entitled to compensation except when the aircraft cannot fly for reasons beyond the carrier’s reasons, or due to any technical fault of the aircraft, which could threaten people’s lives. Moreover, cash payments are estimated at 25% of the minimum wage for each hour of delay, but may not exceed half the cost of the ticket.

That aircraft can’t depart at the scheduled time, the carrier is obliged to notify in advance. The airline must provide to its clients the opportunity to make two phone calls or to send two messages by e-mail, but also allocate a room for mother and child for those who are flying with children under the age of seven years.

If the flight is delayed for more than two hours, passengers must obtain refreshments. If the waiting time exceeds four hours, clients are provided with hot meals. After eight hours day and six hours a night people are obliged to place in the hotel, and the costs of a transfer to it, and Luggage storage assumed by the carrier.

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